GDPR - Privacy Statement
PERSONAL INFORMATION IS RECEIVED FROM YOU IF YOU COMPLETE OUR CONTACT FORM, PHONE, EMAIL OR CONTACT US IN ANY OTHER WAY TO ENQUIRE ABOUT BUYING ANY OF OUR PRODUCTS, REQUEST A QUOTATION, AND/OR ASK ABOUT THE SERVICES WE OFFER. 

PERSONAL DATA WE MAY COLLECT AND RETAIN: 
NAME 
BUSINESS NAME  
ADDRESS 
TELEPHONE NUMBER(S) 
EMAIL ADDRESS 

INFORMATION WE HOLD IS USED TO IDENTIFY YOU FOR QUOTATIONS, ORDERS, INVOICING, PAYMENT AND QUERIES. IT MAY ALSO BE USED TO ADVISE OF CHANGES, INCLUDING PRICE ALTERATIONS AND DELIVERY DATE. 

ALL REASONABLE MEASURES ARE TAKEN TO SECURE YOUR DATA AND PREVENT UNAUTHORISED ACCESS. 
WE DO NOT SHARE YOUR INFORMATION WITH THIRD PARTIES FOR ADVERTISING OR MARKETING PURPOSES. 

INFORMATION IS STORED ON OUR COMPUTERS WHICH REQUIRE SECURE LOGIN ACCESS AND IS PROTECTED BY McAFEE LIVESAFE. UPDATES ARE AUTOMATICALLY INSTALLED.  

INFORMATION ON HARD COPY IS SECURED IN LOCKED OFFICES WITHIN OUR PREMISES, WHICH ARE FULLY ALARMED AND MONITORED 24/7. CCTV IS ALSO OPERATED AND MONITORED BY OUR LANDLORDS. 

WE DO NOT TAKE ONLINE PAYMENTS THROUGH OUR WEBSITE. 

PAYMENTS MADE BY CREDIT/DEBIT CARD OVER THE PHONE OR IN PERSON ARE PROCESSED SECURELY THROUGH LLOYDS BANK CARDNET AND WHEN CHECKED AND CLEARED, CARD INFORMATION IS DESTROYED BY SHREDDING. 
WE ARE COMPLIANT WITH Payment Card Industry Data Security Standard (PCIDSS) AND REVALIDATE OUR COMPLIANCE ANNUALLY.  
WE DO NOT STORE ANY CARD DETAILS.

Should you wish to see details of any personal information we hold or to amend or delete, please contact:
stuart@cotswoldfoam.co.uk
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